Shipping of all the packages is done by registered mail. The signature required. We will provide you the tracking number as soon as the package will be sent to the address written in order confirmation. Please check if it's correct. We can not guarantee a certain delivery date or time frame for delivery for any product or order. Any listed time for a shipping is an estimate only. For orders with deadlines please order well in advance.
The buyer is responsible for any customs and import taxes that may apply. Easy Linen is not responsible for delays due to customs.
The buyer is responsible for any tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost.
Please note while your purchase is dispatched we’re not responsible for its loss and the terms of delivery. The terms are estimated and sometimes the delays can happen. It happens because the post offices are not working during Holidays, for example, or bad weather.
If your package is not delivered in time written here we can apply for a search. All you need it’s just to let us know that you want us to apply. It may take up to 2 months to find the package. But we hope all of your packages will arrive in time.
IMPORTANT If the recipient sees that the shipment is damaged or there is no attachment, mail employees must make a note about the damage and draw up a corresponding act. Also, please take a photo of the damage and contact us as soon as possible.
If you will have no act from the mail employee and no photo of the damage, unfortunately, we will not be able to help you out.